Laboratory Services

Billings Clinic Laboratory is a hospital based reference laboratory dedicated to providing quality testing and outstanding customer service locally and within the region. We offer a community-based approach with the belief that the best patient care is available close to home.

Billings Clinic Laboratory's current service area covers a radius of 350 miles. The extensive logistics network we have developed allows us to provide excellent services within this radius. Billings Clinic's focus is to serve the regions of Montana, Northern and Central Wyoming and Western North Dakota.

Quality laboratory testing and excellent customer service set the Billings Clinic Laboratory apart from its competition.

Billings Clinic Laboratory and other community laboratories throughout this area face new challenges in providing laboratory and pathology results of the highest quality. Our laboratory professionals seek new ways to provide reliable, accurate, and cost-effective services to our clinicians.

Billings Clinic Laboratory is pleased to be associated in this effort with Mayo Medical Laboratories. The value of community-based laboratories to the communities they serve is increasingly appreciated. Laboratories play a key role in providing the objective information to enhance medical quality and reduce overall costs.

Customer Service

• 24/7 365 coverage
• Dedicated call center staff
• Technical consultation with department supervisors or pathologists
• Marketing Liaison client site visits
• Comprehensive test menu
• Rapid turn around times
• Utilization reports
• Infection control reports
• Collaboration with Mayo Clinic Laboratories (MCL)

Specimen Collection and Transport

• Online test catalog (joint venture with MML)
• Necessary collection vials/kits provided
• Temperature specific biohazard bags and transport containers provided
• Needles and vacutainer holders not supplied for compliance reasons
• Online supply ordering
• Two patient identifiers required on each specimen
• Extensive logistics network available for specimen transport

Ordering and Reporting

• Online order entry and result receipt
• EMR interfacing
• Result fax distributions
• Customized client requisitions

Competitive Pricing

• Client billing
• Patient billing
• Third party payor billing

Anatomic Pathology

• Ten board-certified pathologists
• Two pathologists' assistants
• Surgical pathology with sub-specialists in:
  • Breast pathology
  • Cytopathology
  • Dermatopathology
  • Gastrointestinal pathology
  • Hematopathology
  • Molecular genetic pathology
• Clinical pathology with clinical consultation and medical directorship services
• Advanced histology services with special and immunological stains, including direct immunofluorescence

Cytology Services

• Full spectrum of cytology, cervical and vaginal
• Two board-certified cytotechnologists
• ThinPrep^® Liquid Based Pap Test
• Imaging System with Dual Review™ Screener
• 3-5 day TAT for Pap testing, 3-7 days if pathologists review required
• High Risk HPV DNA Detection and HPV Genotyping 16, 18, 45
• GC/CT and Trichomoniasis testing on the ThinPrep vial
• Fine Needle Aspirations and body fluids

Blood Bank

• Transfusion consultation
• Blood services

Continuing Education

• Quarterly Commmunique
• Annual Fall Education Conference